Shipping Policy

Shipping Policy – Henry & Clara New York

Below is the estimated delivery time for all our shipments:

-After placing an order, we need 1–3 business days to process it. On weekdays, this usually takes one business day, but if you place your order on a Friday evening or during the weekend, the processing time may be slightly longer.

-Once the order is processed, it will be shipped. The average delivery time is 8–12 business days.

We make every effort to ensure the ordering and delivery process is as simple and customer-friendly as possible. If you have any questions or concerns, please do not hesitate to contact our customer service team.

Placing an Order

Shopping at Henry & Clara New York

 is simple and straightforward:

  1. Go to the page of the product you wish to purchase.

  2. Click the black “Add to Cart” button to add the product.

  3. Ensure you have selected the correct product variant.

  4. Click “Proceed to Checkout” to continue.

  5. On the information page, enter the correct address details and click “Continue to Shipping”.

  6. On the shipping page, verify your address details.

Note: Every shipment is completely free of charge.

  1. Click “Continue to Payment”, choose your preferred payment method, and finalize the purchase by clicking “Complete Order”.

All payment methods in our store are secured with SSL protocol, ensuring a safe payment environment. You can pay by credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or instant payment. Should you experience any issues, we are here to help.

Shipping Costs

We cover all shipping costs — every order is shipped free of charge, with no minimum order value required.

Shipping Your Order

Found the perfect product or accessory on our website? We will do everything possible to process and ship your order as quickly as we can. To offer fair prices, we consolidate orders and ship them once we reach a minimum number of packages. We appreciate your understanding and cooperation in helping us build a more sustainable world.

We do our best to ship your order as soon as possible. If you require same-day shipping, please contact us via email — our team will be happy to assist and find the best possible solution.